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Terms and Conditions

Conditions of use

Welcome to allVoIP.gr. Before entering our on-line shop and start browsing our products we advise you to read these conditions that apply to the use of the allvoip.gr on-line shop.

Browsing our our pages and becoming an allVoIP.gr member, implies your acceptance of the terms and conditions listed below.

1. Terms

allVoIP.gr reserves the right to modify, add or delete sections of these terms and conditions regarding the transactions that are conducted through the allVoIP.gr on-line shop, in order for them to comply with commercial laws and practices. The current terms and conditions are always available on-line on this page.

2. Product & services information

We will attempt to ensure that the information available on this site is accurate. However, we cannot be held liable for any errors or omissions. We guarrantee that we will correct all errors or omissions promptly, as soon as we become aware of them.

3. Limitations of liability

allVoIP.gr cannot be liable for any damages caused to users/customers of any kind arising from the purchase or not of our products. Furthermore, we cannot be held responsible for any shipping delays caused by events or circumstances outside our reasonable control. This on-line shop does not offer any warranties regarding the availability of the products, however it is guarranteed that the customers will be promptly notified about the availability of their ordered items. All information, content, materials, products and services made available to the users through this site are provided by allVoIP.gr on an "as is" basis. To the full extend permissible by applicable law, allVoIP.gr disclaim all warranties, expressed or implied, including, but no limited to, implied warranties of merchantablility and fitness for a particular purpose. allVoIP.gr will not be liable to the customer or any third party for any indirect or consequential loss of profit or for any damages of any kind arising from the use of this site or from any information, content, materials, products (including software) or services included or otherwise made available to the customer through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

4. Copyright

This website is the official on-line shop of allVoIP.gr. All content included on this site, such as text, graphics, logos, buttons, icons, images, audio clips and software, is the property of allVoIP.gr or its content suppliers protected by Greek, European and other international copyright laws. It is prohibited to copy, duplicate, reproduce, distribute, download, edit, sell, resell any part of this website's content or to mislead the public regarding the actual supplier of the content included in this website. Any derivative use of this site or its contents, any downloading or copying of information for the benefit of another merchant or any use of data mining or data gathering for any commercial purposes is not allowed without the express written consent of allVoIP.gr. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of allVoIP.gr without our express written consent.

5. User responsibility

Visitors may post reviews, comments and other content. They submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". They may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a comment or other content. Users of this site, are responsible for maintaining the confidentiality of their account and password and for restricting access to their computer, and they agree to accept responsibility for all activities that occur under their account or password.

 

Sensitive data protection

In order to facilitate the users' shopping experience through the services offered, allVoIP.gr processes personal data, according to Greek Law 2472/1997 and the relevant amendments and in accordance with the following guidelines:
  • We only collect and store information that will allow us to process and fulfill your orders
  • For the transactions made through this on-line shop, we only collect information necessary to ship your order with accuracy and consistency to your door, and to customize and improve your service.
  • Information we ask from our customers:

Personal information: All visitors can browse all allVoIP.gr pages as guests without providing any personal information about themselves. However, if they decide to make a purchase, they will be requested to provide us with information like an e-mail account, and a password, as well as contact information.
Transaction data: For every transaction that takes place in order for the purchasing process to be completed, we will require information like the customer name, credit card information (in case the customer chooses to pay via credit card), a telephone number and the customer's shipping address (street name and number, zip code, area, and country).
Billing information: Whenever a customer requests a commercial invoice, we will require the corresponding billing information, i.e. company name, company address, and VAT number.

Briefly, we only require for the information that is necessary in order to ensure payment is performed safely and the ordered items are shipped and delivered promptly to our customers.

  • Information we collect and store from our visitors and customers:

In order to provide a personalized service to their customers, most websites use alphanumeric identifiers to obtain certain types of information from users web browsers, called cookies. Session cookies are used to identify allVoIP.gr users as soon as they enter our website, so that they do not have to enter their password for every page they browse while they are in a secure environment and to keep items in their shopping cart while they continue browsing. Session cookies are automatically deleted as soon as the users leave our website.

The information that users entrust to us are only used to facilitate their shopping experience with the following ways:

    • You can become an allVoIP.gr member and be able to review your older and current orders and to receive notifications regarding products and categories you are interested in
    • You can receive the items you ordered on-line, effortlessly to your door
    • You can monitor the status of your orders
    • You can receive notifications regarding our offers

    allVoIP.gr respects the privacy of our users' personal information and we do not share it with third parties (Greek Law 2472/1997 - article 11)

    We do not and will not sell, trade, lease, loan or rent any personal information, contact details, etc. to third parties, whithout your written consent. This information is only used by allVoIP.gr in order to process and fulfill your orders and to serve you in the best possible way.

    However, in case we are required by law to disclose details in the form of court orders or legal processes, we will be forced to comply.

    Securing on-line transactions: In order for allVoIP.gr to ensure the security of your personal information, SSL (Secure Socket Layer) technology is used. SSL is the most reliable way in order to perform secure on-line transactions and it is used by most of the websites all over the world. With this technology, every data entered on our website, is initially encoded and then tested and verified, before being transmitted.

    Data encryption through SSL can begin from a 40-bit encryption key. However allVoIP.gr uses a 128-bit encryption method which is a trillion times more complex and therefore more secure compared to the 40-bit encryption method.

    All sensitive data entered in allVoIP.gr, is encrypted using a certificate from Geotrust (RapidSSL), which is one of the leader companies in online security services.

    Finally, security and privacy is an issue that should be considered important by users themselves. It is essential for them to guard their entry codes' privacy (username and password), so that they do not end up in the hands of others.

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